To learn how to update the EPG in TiviMate, open Settings and select Update EPG. Keep the settings open until the refresh finishes.
With a quick guide check, you can spot missing listings before game day. Viking IPTV includes EPG support if you want to explore another option.
What do you need before updating the EPG in TiviMate?
Before refreshing the guide, check that TiviMate and its playlist are ready. This helps you know what the refresh can update and what information it needs.
- TiviMate is installed on your streaming device.
- You have already added a playlist to the app.
- Your device is connected to the internet.
- An EPG source is provided and assigned to the playlist.
- You know whether the guide is empty, outdated, or showing incorrect times.
An EPG source provides the program information shown in your guide. TiviMate needs usable guide data connected to your playlist before listings can appear. Adding a playlist alone does not tell you whether guide data is available.
Make a note of the problem you see before you refresh. For example, an empty guide differs from listings that appear old or show the wrong times. That quick check gives you a clear point of comparison later.
If you are unsure whether your playlist has an assigned source, note that before continuing. You can then keep the refresh focused on the guide rather than changing unrelated app settings.
Quick tip: Note one upcoming program on a familiar channel before you refresh.
How do you update the EPG in TiviMate?
Open TiviMate, go to Settings, and select Update EPG. Keep the EPG settings open until the refresh finishes.
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Open TiviMate on your streaming device. Wait for the app menu to appear before continuing.
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Open Settings from the app menu. Use your remote to move through the menu and select Settings.
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Choose EPG in Settings. This opens the program guide options for the app.
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Select Update EPG. Menu labels can vary by TiviMate version, so look for the EPG update option.
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Wait for the refresh to finish. Leave the EPG settings open while TiviMate updates the guide.
Once the update completes, you can leave the EPG settings. The manual refresh applies across the app, rather than requiring you to update channels individually.
How can you confirm the guide refreshed correctly?
Return to the program guide and check the familiar channel you noted earlier. A successful refresh should show program names for what is airing now and what comes next.
Look at the channel name beside each listing. Make sure the schedule shown belongs to that channel, rather than a similarly named station or a different feed. A mismatch can make an otherwise populated guide confusing to follow.
Check the displayed date and start time, too. The listings should reflect the current day and show programs at times that make sense for your schedule. For example, before kickoff, you should be able to identify the pregame show and the event’s listed start time.
Move through a few upcoming entries instead of judging the guide from one row. Names and times across several programs give you a clearer picture of whether the refreshed data looks current. If the guide has titles and times that match the channel you selected, it has refreshed in a useful way.
Keep in mind that guide data and the live channel stream are separate parts of your setup. The guide displays program names and scheduled times; the stream carries the video. So a correct listing confirms the schedule display, not the stream itself.
What should you do when an EPG update fails?
Match the fix to what you see: an empty guide, stale listings, or incorrect times. Change one setting at a time, then check whether the guide responds.
What if the guide is empty?
Check whether your provider supplies EPG data and whether an EPG source is assigned to your playlist. If either part is missing, TiviMate has no guide data to display for that playlist.
Review those two details before changing other settings. If the provider supplies guide data and the source is assigned, move on to the next possible cause.
What if listings are still outdated?
Close TiviMate, reopen the app, and retry the EPG refresh. This can help when the previous refresh did not update the listings displayed in the app.
After retrying, give the update time to complete before checking the guide again. Avoid changing unrelated settings during this step, so you can tell whether reopening and refreshing helped.
What if programs appear at the wrong time?
Review the time-zone setting on your streaming device or in TiviMate. A mismatch can make program listings appear earlier or later than expected.
Adjust only the setting that needs correction, then check the displayed schedule again. If the time is still wrong, review the other time-zone setting separately rather than changing both at once.
Keep each fix separate as you work through these problems. That way, you can identify which change resolved the guide issue.
How can you keep listings ready for game day?
Keep listings ready with a regular refresh routine and a quick check before important games. That gives you time to spot guide issues before kickoff or fight night.
Review the EPG refresh preferences available in your TiviMate version. Choose a routine that fits your viewing habits, such as refreshing ahead of a busy sports weekend.
Routine upkeep helps keep the guide current over time. Treat missing or incorrect listings as separate problems that may need the fixes covered earlier.
Before a game, run a manual refresh when the schedule matters to you. Then check the guide on the device and Wi-Fi you plan to use for viewing.
Quick tip: Check the guide before leaving home, while you are on your own Wi-Fi.
For playoffs or a big matchup, build the check into your game-day routine. Regular refreshes handle everyday upkeep; a pre-game check helps you catch changes in time.
In short, choose a practical refresh preference, refresh manually before key events, and check your setup where you will watch. If you’re considering Viking IPTV, we invite you to try the free trial and see if it suits your game-day routine.
New to Viking IPTV? See the setup guide, compare plans and prices, or check the channel list.
Frequently Asked Questions
Can you update the EPG while watching a channel in TiviMate?
You can start an EPG refresh without switching to another channel first. Opening Settings may take you away from the full-screen player. If you want to keep watching through kickoff, wait for a break, refresh the guide, then check the listings before the next game.
Will refreshing the EPG remove your favorites?
No, refreshing the EPG updates program listings, not your favorites. Your favorite channels should remain saved after the refresh. If a channel appears missing, check the guide again and confirm you are viewing the correct playlist or channel group.
Does an EPG update change your playlist or channel order?
No, an EPG refresh updates schedule information and does not change your playlist or channel order. If the guide shows a listing beside the wrong channel, review the channel’s EPG assignment. Avoid changing playlist settings unless you mean to adjust how channels appear.
Can you add a separate EPG source in TiviMate?
Yes, you can add or assign an EPG source in TiviMate when you have source details from your provider. Open the playlist or EPG settings and follow the available options in your app version. Then refresh the guide and check whether the listings match your channels.
Does an EPG refresh change the live channel stream?
No, an EPG refresh updates program guide information; it does not replace the live channel stream. The playlist provides the channel stream, while the EPG shows schedule details. If playback has a problem, check the channel separately rather than treating the guide refresh as a stream fix.
Get Your Guide Ready for Game Day
Open TiviMate Settings, select Update EPG, and leave the settings open until the refresh finishes. Then check a familiar channel to confirm the current and upcoming program listings look right.
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